Meals Breakfast, lunch and dinner buffet or a la carte. Snacks 24 hours.
Drinks Unlimited alcoholic and non-alcoholic drinks, national and international. Minibar in room with sodas, beer and water.
Activities Use of tennis courts (Dressing and adequate shoes required). Gym. Beach and pool activities. Ping Pong. Kids Club. Teens Club.
Entertainment Daily activities organized by the staff. Night entertainment. Kids Club (4 to 12 years old).
Limitations and extra charges Massages. Babysitter. Medical Service (24 hours). Room Service.
A security deposit is required in cash or credit card for incidental charges, such as telephone services, laundry, selected bottles of wine, etc. If the clients do not use any of the extra charges services, the deposit will be refunded and/or liberated from the credit card totally at the moment on check-out.
STANDARD GARDEN VIEW GUESTROOM
Amenities: Two double beds or one king size bed, private and deluxe spacious marble bathroom with shower including marble bench for added comfort, hair dryer, air conditioner, satellite television, telephone, mini bar with mineral water, refreshments, and beer, safety box, lateral balcony with garden view.
1 King Size or 2 Double Beds Balcony/Terrace Air Conditioning Ceiling fan Satellite Cable TV Safe-deposit box Hair dryer Phone ($) Shower Minibar Room Service
Restaurants and Bars
RESTAURANTS IN ALL INCLUSIVE PLAN
El Gaucho: Magnificent restaurant where you will enjoy delicious fine cuts with fresh salads and an exquisite desserts bar. Reservations are required and the dress code is casually elegant.
Open from 7:00 p.m. to 9:30 p.m.
El Templo:In this restaurant you will delight our delicious orientals dishes with a-la-carte service. Reservations are required and the dress code is casually elegant.
Open from 6:30 p.m. to 9:30 p.m.
Fogo do Brazil: Enjoy the best meat cuts at this elegant Brazilian restaurant.
Open from 6:30 p.m. to 9:30 p.m.
La Laguna:Buffet restaurant serving international cuisine with cook to order stations.
Open for breakfast from 7:00 a.m. to 10:30 a.m. Open for lunch from 12:30 p.m. to 3:00 p.m. Open for dinner from 6:30 p.m. to 10:00 p.m.
La Riviera:A Mediterranean open-air restaurant for sharing delicious dinners with your loved one. Reservations are required and the dress code is casually elegant.
Open from 6:30 p.m. to 9:30 p.m.
La Toscana:Our chef will prepare the succulent dishes of the Italian cuisine served buffet style.
Open from 6:30 p.m. to 10:00 p.m.
Las Mascaras:Taste wonderful international and Mexican cuisine, buffet style, in a casual and family-like atmosphere.
Open for breakfast from: 8:00 a.m. to 10:30 a.m. Open for lunch from: 12:30 p.m. to 3:00 p.m. Open for dinner from: 6:30 p.m. to 10:00 p.m.
BARS IN ALL INCLUSIVE PLAN
Beach Bar Right on the beach, we offer an extensive variety of drinks for refreshing after a day under the sun.
Open from 10:30 a.m. to 12:00 p.m.
Beach Snack:You can delight yours meals having like principal atraction the beautiful beach with the blue turquiose Caribbean sea.
Continental breakfast served from 10:30 a.m. to 12:00 p.m. Snacks served from 12:00 p.m. to 5:00 p.m.
La Cafetería: Enjoy lovely moments with your friends at this bar in a casual atmosphere and gorgeous views.
Open from 6:00 p.m. to 12:00 a.m.
La Iguana Pool Bar: One of the best places to haver snack enjoying the refreshing pool.
Continental breakfast served from 10:30 a.m. to 12:00 p.m. Snacks served from 12:00 p.m. to 10:30 p.m.
La Plaza: Inside of the La Plaza bar you will find the comfortable place who this open air bar offers you.
Open from 5:30 p.m. to 7:00 a.m. Snacks are served from 10:30 p.m. to 7:00 a.m.
La Sirena Pool Bar: Enjoy the refresing and tropical drinks while tanning in the pool.
Open from 10:30 a.m. to 6:00 p.m.
Lobby Bar: Enjoy your favorite drink at the casual lobby bar and share a nice moment with friends.
Open from 10:30 a.m to 12:00 a.m.
Lounge Bar:Liven up your mood with piano music, as you enjoy a nice nightcap.
Open from 12:00 p.m. to 12:00 a.m.
Sports Bar: Have fun, play and dance in this nice sports bar, which offers a lively atmosphere.
Open from 10:30 p.m. to 2:00 a.m.
Swim Up Bar: At the same time that you enjoy our refreshing pools, you will be able to drink your favorite cocktail without getting out from it.
Open from 10:30 a.m. to 6:00 p.m.
DISCOS IN ALL INCLUSIVE PLAN
La Espuela: Get ready to dance and enjoy a fabulous night and exquisite drinks.
Open from 11:30 p.m to 2:00 a.m.
Pool Gym Beach Tennis Courts Handicapped Facilities Theater
Spa Restaurant(s) Boutique Elevator(s) Palapas Kids Club
Bar(s) Disco Gift Shop Jewelry Store
Social Activities Night Show Recretional Activities
Volleyball Ping Pong Kayaks
Snorkel Sailing Scuba Lesson in the pool
Spa Concierge Tour desk Parking lot
Baby Sitter Doctor Massages Laundry
Car Rental Room Service Internet
The luxurious Sandos Caracol Eco Resort and Spa is located just five minutes from the quaint town of Playa del Carmen in the Riviera Maya. Cancun International Airport is 40 minutes away from the property.
Adress: Carretera Cancun - Tulum, Playa del Carmen Km. 295 Solidaridad Playa del Carmen Quintana Roo Airport Distance: 44 km (27.5 mi) Time to airport: 40 min Parking lot: Available, No Charge
Terms and conditions
TERMS AND CONDITIONS:
This offer is sponsored by the Resort Developer with the intention to promote Time Share Resorts (no purchase obligation) and is designed for people that meet the next qualifications:
Attend and complete a courteous 90 minutes resort sales presentation.
Must be a citizen or permanent resident of the United States or Canada (except the province of Quebec).
Married or living together couples (matching ID addresses required), where at least one of the participants is 30 to 65 years old and both of them must attend the sales presentation together. Single women from USA and Canada from 35 to 60 years old.
Marriedor living together couples from USA and Canada must have an annual combined household income of at least $60,000 USD per year. Single women from USA and Canada must have an annual income of at least $40,000 USD.
Two forms of Identification are required for check-in and the presentation: Valid driver`s license or state issued picture ID card AND a valid major credit card with a Visa, MasterCard or American Express logo. A check/debit card with Visa or MasterCard logo is NOT a major credit card, Discover, Diners and Company Cards are also NOT accepted.
Participants must fluently speak English or Spanish without the help of an interpreter.
Travel agents, Airline, Hotel or Time Share employees, single men, groups of two or more families traveling together cannot participate of this promotion. We do not accept guests traveling on two different properties on the same trip. Participants cannot assist to another sales presentation during the same trip. This is a one time offer and cannot be used by current members of Royal Elite Vacation Club or persons that have traveled with Sandos Resorts or Royal Elite in the past. This promotion cannot be combined with any other promotion that includes a sales tour at another property.
This promotion only applies for 1 (one) vacation package per family, group or friends traveling with same, similar or adjoining dates. It is possible to reserve maximum 1 (one) extra room with a discount rate, however, only 1 (one) room will obtain the promotional fee announced in this package. For arranging this, just call 1-877-2462962. ResortsDiscounts.com must be notified at the time of booking if traveling with another party.
This offer is valid all year around, based on availability. The hotel reserves the right to change the promotion at any time without prior notice and to accept or decline any reservation.
This promotional package is NOT transferable and cannot be exchanged for cash or credit in part or full and is not valid in conjunction with any other promotions offered by the hotel.
Airfares and other incidentals such as phone calls and room charges are not included and are the responsibilities of the guests.
A reservation can only be processed if the application form is completely and properly filled out and paid. The recipient of this package confirms with his/her signature that the information provided on this form is real and true and that any false information provided will result in the payment of the rack rate of the hotel plus the cost of the promotional package. Similarly, if customers do not attend the sales presentation of the hotel vacation club, they agree to pay the hotel rack rate per night plus the cost of the vacation package.
One way transportation from the Airport to the Hotel is a provided by the Vacation Club. ResortsDiscounts.com is not responsible if for any reason the Vacation Club does not provide the service. Money will not be refunded since it`s a free service from the Resort.
ResortsDiscounts.com is not responsible, if you book 2 different timeshare vacations and get charged the full rack rate by either or both resorts.
The terms and conditions of this special promotion are set up by the resort developer and ResortsDiscounts.com is not responsible for them. If ResortsDiscounts.com believes that the terms and conditions are not being met, we reserve the right to cancel any package before the date of arrival.
In the event ResortsDiscounts.com is informed by the hotel/resort developer that your selected travel dates are unavailable, ResortsDiscounts.com reserves the right to offer different accommodations of equal or greater value if available or you will receive a full refund of the total amount paid to ResortsDiscounts.com except additional fees incurred for previous reservation modifications.
The purchaser of this promotional package agrees to maintain Sandos Resorts, Royal Elite Vacation Club and ResortsDiscounts.com webpage harmless in respect of any matter relating to the use of or entitlement of the promoted packages including, but not limited to, uncontrollable events such as bad weather, illness, and death or injury, and shall not be entitled to make any claim or demand for any other remedy including compensation or damages.
Cancellation and re-scheduling policy
1.- If you call us at least 5 business days before the date of arrival, your vacation can be rescheduled for $25 USD. If your reservation is re-scheduled less than 5 business days before your arrival date, the cancellation policy will apply. (Please read below).
2.- To reschedule call from USA and Canada: 1-877-2462962, from Mexico: 01-800-7746089 and from rest of the world: +52-998-8476631 or e-mail us at email@example.com. Please make sure to include in your e-mail:
- Your name
- Your reservation number
- The original dates of arrival and departure
- The new dates of arrival and departure
1.- You can cancel at no cost if you do it 24 hours after scheduling your trip, if your reservation has not been confirmed. If your reservation is done with 5 business days or less before the date of you arrival, the clause 3 of this cancellation politics will apply.
2.-If you cancel your vacation after the 24-hour period and/or if your reservation is already confirmed, there will be a charge of $79 USD. The remaining balance will be refunded to your credit card. The $79 USD charge can be applied towards your next ResortsDiscounts.com reservation.
3.- If you cancel your reservation less than 5 business days before the date of your arrival, you will be charged $150 USD. The remaining balance will be refunded to your credit card. The cancellation period of 5 business days supersedes any provision within this Cancellation and Rescheduling Policy.
4.- We can only process cancellations by phone. E-mails are not an acceptable form of cancellation.
5.- No refunds will be given if you don`t show up at the hotel, early check-outs or unused nights.